Application Status
      Back to home
      1. Broker Help
      2. Loan Application in Progress
      3. Application Status

      Withdrawing a loan application

      This article outlines how to withdraw a loan application in progress

      If the application status is Pending Credit Decision, Submitted for Settlement and Manual Settlement, the application will need to be unlocked. Contact the relevant team to unlock the application - see Contact Email Addresses

      Find the application

      1. For recently submitted applications, you may find the application number on the application list of Application Portal Home screen; OR
      2. Using the search function, type the customer’s name or application number into the search bar.





        Withdraw the application

      3. Click the Withdraw button at the bottom of the screen.

      Note: Once the application has been withdrawn, the application cannot be reopened. A new application needs to be submitted.

      Contact Email Addresses

      Product Application Status
      'Pending Credit Decision' 'Submitted for Settlement'
      'Manual Settlement'
      Personal Loan inquiries@nowfinance.com.au  inquiries@nowfinance.com.au 
      Auto Loan autocredit@nowfinance.com.au  settlements@nowfinance.com.au