Application Status
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      3. Application Status

      Withdrawing a loan application

      This article outlines how to withdraw a loan application in progress

      If the application status is Pending Credit Decision, Submitted for Settlement and Manual Settlement, the application will need to be unlocked. Contact the relevant team to unlock the application - see Contact Email Addresses

      Find the application

      1. For recently submitted applications, you may find the application number on the application list of Application Portal Home screen; OR
      2. Using the search function, locate the application using the Applicant name or Application number in the Criterion field

        Search

        Withdraw the application

      3. Click the Withdraw button
        Withdraw

      Note: Once the application has been withdrawn, the application cannot be reopened. A new application needs to be submitted.

      Contact Email Addresses

      Product Application Status
      'Pending Credit Decision' 'Submitted for Settlement'
      'Manual Settlement'
      Personal Loan inquiries@nowfinance.com.au  inquiries@nowfinance.com.au 
      Auto Loan autocredit@nowfinance.com.au  settlements@nowfinance.com.au